Nearshore contact center · LATAM

The call center that converts for iGaming & Forex.

Oxygen puts native Spanish-speaking teams to work for your brand, on our own AI-powered dialer platform. More real contact, more deposits, zero rented software.

Build your team See the tech
3native languages (ES/PT/EN)
5→200agents, scale in days
24/7omnichannel operation
<2 sconnect to a real human

Why Oxygen

What we have that others don’t.

01

Our own platform, not rented

Dialer, CRM and telephony built in-house. No third-party licenses, no generic software lock-in: when you need something, we build it.

02

An AI dialer that wastes no time

Real-time answering-machine detection: agents speak instantly with real people only. Voicemails are dropped and retried automatically.

03

Open API & webhooks

We integrate leads, deposits, FTDs and postbacks with your backoffice or affiliate network in hours. You send the event, we call it.

04

Truly omnichannel

Voice, WhatsApp, SMS and email in a single per-lead history. Agents see the full context before they dial.

05

Nearshore, aligned with your player

Native agents, same timezone and culture as your LATAM base. It shows in contact rates and in tone.

06

Full live transparency

Dashboards, recordings and KPIs per agent and campaign in real time. You see exactly what we see.

Services

We cover the whole player lifecycle.

Conversion & sales

Lead to first deposit. Live scripts, bonuses and follow-up all the way to FTD.

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Retention & reactivation

We win back inactives and lift deposit frequency with segmented campaigns.

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VIP management

Dedicated care for your high-value players, with assigned managers.

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24/7 support

Omnichannel care over voice, chat and WhatsApp, in your player’s language.

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Back-office & KYC

Verification, documentation and payments support without slowing the operation.

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Data & lead management

Smart prioritization so agents call the ones who convert first.

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Verticals

Specialized where it counts.

🎰

iGaming

Casino, sports betting and poker. We understand bonuses, rollover, FTD and the urgency of first contact.

📈

Forex & Trading

Brokers, CFDs and prop firms. Agents fluent in spreads, leverage and deposits.

Integration

Connect us in hours, not months.

An open API with webhooks: send your leads and deposit events, receive postbacks and control campaigns. No endless integration projects.

See API & technology 
curl -X POST https://crm.oxy.cr/api/v1/feed \
  -H "Authorization: Bearer <API_KEY>" \
  -H "Content-Type: application/json" \
  -d '{
    "brand": "your-brand",
    "lead": { "name": "Juan", "phone": "+54911...", "country": "AR" },
    "event": "FTD", "amount": 250
  }'

Ready to scale your operation?

We stand up your Oxygen team in days, not months.

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