Services

A team for every stage of the player.

Outsource one function or the whole operation. We staff, train and scale the team on our platform, with metrics visible from day one.

01

Conversion & sales

We turn your leads into deposits with instant contact and disciplined follow-up.

  • Hot call the instant a lead registers
  • Scripts and offers per segment
  • Multi-touch follow-up to FTD
  • Conversion reporting by source and campaign
02

Retention & reactivation

We keep players active and win back the ones who cooled off.

  • Segmented reactivation campaigns
  • Personalized bonuses and promos
  • Churn prevention with alerts
  • Higher deposit frequency and ticket
03

VIP management

Your high-value players with dedicated care.

  • Assigned VIP manager
  • Personal, proactive treatment
  • Exclusive offers
  • Per-player value reporting
04

24/7 customer support

Omnichannel care, in your base’s language and hours.

  • Voice, chat, WhatsApp, email and SMS
  • Configurable 24/7 coverage
  • Agreed response SLAs
  • Escalation to back-office when needed
05

Back-office & KYC

The quiet operation that holds the numbers up.

  • KYC verification and documentation
  • Deposit and withdrawal support
  • First-line anti-fraud
  • Data entry and base cleanup
06

Data & lead management

An ordered base so agents call the right lead.

  • Smart lead prioritization
  • Deduplication and enrichment
  • Segmentation by value and behavior
  • Traffic-quality feedback to the affiliate

Ready to scale your operation?

We stand up your Oxygen team in days, not months.

Get started